Terms and conditions of the "90-day money-back guarantee"
The present contract is concluded between the owner (Zsolt Lázár ev.) of the company (hereinafter referred to as "FBO" or "Service Provider" or "FektessBeOkosan.hu"), which is available on the FektessBeOkosan.hu website, and the party registering to the website and later the party using the service (user). The agreement is governed by the Hungarian law in force and in case of any legal question the same Hungarian authorities are competent to act. This agreement is valid for all services providing sports analytics activities, which can be found on the www.fektessbeokosan.hu online at.
1. INTRODUCTORY PROVISIONS
- These terms and conditions, detailing the "90-day money-back guarantee", have been issued by the Service Provider - registration number: 55686316 - to users who have registered on www.fektessbeokosan.hu and subscribed to its sports analytics products.
- These terms and conditions had to be accepted by all persons who registered on the website www.fektessbeokosan.hu, failing which the registration could not be completed, the website did not authorise it, as these terms and conditions had to be accepted in order to finalise the registration.
- By visiting the website www.fektessbeokosan.hu, the person who has registered on the website clearly acknowledges that he/she has had the opportunity to acquaint him/herself with these terms and conditions, and may not use technical and other IT arguments in the event of a dispute to claim that it was not necessary to accept these terms and conditions in order to finalise the registration. The service provider has displayed these conditions in several sections of the website (including in the footer of the website, in the "home" , "benefits" , "pricing" sections), which are clearly visible and linked to the website (url), so that all readers can be fully informed of the details of the money-back guarantee. The IT system of the website has been set up in such a way that it is compulsory to accept these conditions of participation, but if any technical problem has caused the website to allow the finalisation of the registration, and this is not due to the Service Provider's decision, the Service Provider shall not be held responsible for such technical problems, and has made every effort to provide accurate and complete information, and this contract shall remain in force.
- The Service Provider shall make every effort to identify and notify the registered user of any registration (which was not required to accept these terms and conditions) due to a technical problem within a reasonable time.
- If the Service Provider has chosen to exclude, even partially, the acceptance of these terms and conditions as binding, this shall be considered as an omission and illegal. At the same time, the Service Provider declares that such and similar conduct is improper, and personally guarantees and warrants that no such means will be used in the course of the operation of the business, and strongly condemns them.
2. PRODUCTS COVERED BY THE "90-DAY MONEY-BACK GUARANTEE"
The "90-day money-back guarantee" applies only to the following active services:
FBO Basic©, FBO Premium©, FBO Balanced© and FBO High Stakes©.
Other sports analytics products, including but not limited to the "10pc Value Bet" package and the "Capital Building Package" are not covered by the guarantee. Subscriptions to these packages are not eligible for a refund.
The requirements and conditions set out in the other clauses of this contract shall be interpreted and applied only and exclusively to the services listed above.
The money-back guarantee applies to both list price and bundled purchases. A list price purchase is when the product is purchased in batches, in which case the customer can benefit from the service at a higher price. A package deal is when you buy at least two products. This can be either a sports analytics service or a sports entertainment service, and therefore a package deal is not just a purchase of at least two sports analytics products at the same time. The Service Provider rewards and motivates its customers to take advantage of the bundling option, as it creates predictability for the Service Provider. For higher value purchases, FektessBeOkosan.hu provides product discounts and various digital and/or physical supplements, the detailed terms of which are available in the Package Offer menu.
The 90-day money back guarantee also applies to account transfers, if the customer subscribes continuously for at least three consecutive months to one of the services listed above, and the conditions set out in points 3 and 4 of this document are fully met.
3. REQUIREMENTS
- In order to benefit from the "90-day money back guarantee", the customer accepts that various criteria must be met in order for the money back to be paid. By registering and visiting the website and finalising the subscription, the customer confirms that he/she has duly read and understood these basic conditions of participation and that the website www.fektessbeokosan.hu has provided him/her with all the necessary information.
- The Service Provider reserves the right to change the details of this document, including the requirements, from time to time, but any such change must be bilateral: - On the one hand, the Service Provider must ensure consistent and transparent operation, if any changes are made to this document, it must notify the customers at least 15 (fifteen) calendar days in advance. There are two ways of doing this, customers must be notified by e-mail or any other contact details they provide, and it must also be ensured that visitors to the website (who are not registered and are not included in the website database) can obtain this information, so a notice to this effect must be placed in a prominent place on the main page of the website (home page). On the other hand, the Service Provider must take into account the date of use of the "90-day money-back guarantee". Any modification(s) cannot be applied retroactively to existing users. It follows that anyone who has purchased a sports analytics product before the modification will be subject to the terms and conditions in force at the time of purchase.
- In the case of a purchase at list price (where no discount has been activated and/or where the registration is the result of a reseller activity), the customer will be entitled to a 100% cashback if the requirements of this document are fully met.
- If the customer bought the product at the list price but was entitled to a discount, so that he/she got the product for less than the full retail price, he/she will also be entitled to a 100% cashback, taking into account the amount of money he/she spent. In such a case, the difference between the full consumer price and the discounted price taken by the customer will be lost, allowing the customer to claim back the actual amount spent (which was at the discounted price), provided the requirements are fully met.
- If the client has made a referral to the Service Provider and the money spent by the referrer has been returned to the referrer by our reseller system, the reseller commission will be deducted from the money-back guarantee, provided that the client fully complies with the requirements of this contract, so that the client will not receive the full amount of money back, but the final amount after deduction of the amount paid to the referrer.
- If the customer has taken advantage of a package offer or received a gift from the service provider with his subscription, under which he has also received some digital or physical accessories and fully complies with the requirements for a cashback, he is entitled to a cashback, but the purchase price of the digital or physical asset he has acquired as part of the package offer will be deducted. The customer will receive an invoice for the purchase price when he receives the device, and the Service Provider will also have an electronic receipt to serve as the purchase price of the digital or physical device. If the purchase price of the digital or physical device cannot be determined by either the customer or the Service Provider, the amount paid at the time of the use of the package offer will be 40% (This calculation may be modified if both parties agree, but if there is no bilateral agreement, the Service Provider reserves the right to unilaterally change the rate in this document in the final case)
- Under the term "90-day money back guarantee", the customer accepts that the Service Provider will provide the service for 90 calendar days. Therefore, the client must use the sports analytics service or services purchased by the client for 90 calendar days, in which sports analytics analyses are shared.
- If the customer has purchased a subscription for 1 (one) calendar month on www.fektessbeokosan.hu, he/she will only be able to claim the money-back guarantee if he/she makes two more purchases to meet the 90 calendar day tracking requirement. If you have followed the service for 90 calendar days and have fully complied with the requirements set forth herein, your three subscriptions will be combined, and the Service Provider must return the three calendar months' usage fees to you as a money-back guarantee. Of course, if the customer has purchased a package offer that included not only 1 (one) calendar month but at least three, this criterion has clearly been met by a single purchase by the customer, in all cases the active period of the purchased sports analytics service or services should be considered, during which the 90 calendar days must be met.
- Sports analytics services cannot be combined when using the "90-day money back guarantee". The 90 calendar days should be understood by product type and not by combining the total period of 2 (two) or more different sports analytics services purchased.
- The 90 calendar day requirement is understood as a single period, and if the customer has subscribed for 1 (one) calendar month, the Service Provider will grant a grace period of 5 (five) calendar days to renew the subscription, otherwise the customer will be excluded from the "90 days money back guarantee" offer and will become ineligible for the use of the offer. And if you complete the renewal within 5 calendar days, both your payments to www.fektessbeokosan.hu will of course be covered by the money-back guarantee, as set out above, to the extent set out in this document (full or partial refund) and if the conditions set out in this document are met.
- The "90-day money-back guarantee" is conditional on the client's proper follow-up of the sports analytics analyses received by the sports analytics service(s) used, quantified at a minimum of 89% (eighty-nine percent). The Service Provider shall have the right to request credible evidence from the customer by electronic means in the form of a "screenshot" or "screenshot" if its own statistics show that the service concerned has generated a profit during the subscriber period under consideration. A screenshot is defined as "a recording or graphic of the screens of a program while it is running. Screenshots are most often taken for the purpose of inclusion in books, documentation or presentations describing the operation of the software or system."
- By accepting this document, the customer declares that the "odds", "team names", "bet types", "starting dates" and any other information contained in the sports betting slips sent by the Service Provider to the purchased subscription group, either in picture or text form, could have been copied by the customer, and that any failure to do so, due to the customer's own fault or any other factor beyond his control, cannot be charged to the Service Provider. The customer has the possibility to lodge a complaint if he/she considers, at his/her own discretion, that the information on the betting slips sent is not comprehensible to him/her. In such a case, the Service Provider shall, if possible, prove by means of 2 (two) betting slips received from another customer that his service, including the sports betting analysis(s) concerned, was traceable, under normal use of the service. If it is proven that the identified deficiency is real, that the sports analysis under consideration could not have been obtained in a proper way using the service as intended, the sports analysis shall be declared as defective, untraceable. Any sports analytics analysis that is classified as "untraceable" is not considered an active item for the purposes of the "90-day money-back guarantee" and therefore does not count towards the requirement in (3) that a minimum of 89% of sports analytics analysis be accepted as a criterion for a refund. Failure to do so would be irregular and the Service Provider would be acting improperly if it did not remove from the requirements such sports analytics analysis that was deemed to be untraceable. The Service Provider shall decide on the classification of the sports analysis as "non-compliant".
- The customer accepts and acknowledges that the online and offline sports betting environment can change very quickly, even instantaneously, and that the Service Provider has no control over this. Each sports analytics analysis will be extracted in real time and will serve as photographic evidence of the sports betting environment at the time of extraction. The fact that the sports betting environment (in particular highlighting the odds and the types of bets available) can change rapidly over time is something that the customer can read in this document - and in many other sections of the website - before making a purchase. Proper monitoring of our services requires a response within a reasonable time, preferably immediate, so that sports betting tips posted as images in the services can be taken on the same terms or at the allowed reduction.
- By joining, the customer declares that he/she has fully familiarised himself/herself with this document and that all the terms contained herein are clear and understandable to him/her. This document contains terms such as "odds", "bet type", "odds", "sports betting environment", "market", "value analysis", "value bet", which are used within the sports betting industry and their interpretation requires at least a minimum level of knowledge of the sports betting industry. If the customer has not raised any questions about these, which could be done in the contact menu within the Service Provider's website prior to registration and purchase, he expressly accepts and declares that any subsequent complaint that he was not informed prior to the purchase or that the purchase required a minimum level of knowledge that he considers specific, he did not have the opportunity to do so, is not acceptable. The Service Provider provided him with all the necessary information and he had the possibility to ask questions through the official channel of the Service Provider ("contact" menu).
- The descriptions of all the sports analytics products available on www.fektessbeokosan.hu, where sports analytics analyses are shared, include the response time required to follow a particular sports analytics product. Response time is defined as the amount of time, from the moment the sports betting analysis is sent out, within which the sports betting analysis must be opened by the client, the sportsbook must be searched in the product description, the bet type indicated in the sports betting analysis must be selected and the bet type must be taken with the multiplier indicated in the analysis or with a maximum reduction of 10%. The Service Provider guarantees that the sports analysis analyses that can be taken within the response time indicated in the description of the sports analysis products will be booked in the official statistics of the Service Provider. If the client has not opened the sports analytics analysis and received the sports analytics analysis within the response time as specified in the product description, this is due to the client's negligence and the Service Provider cannot be held liable for this.
- The service provider will also receive detailed instructions on how to follow the service correctly in personal communication with the customer or in the Telegram notification channel of the sports analytics service (pinned) purchased by the customer. Full compliance with the information contained therein is necessary to meet the conditions of the money-back guarantee. In particular, but not exclusively, the definition of the recommended stake size, which specifies the maximum recommended stake for each service in relation to the followers' current budget and the way in which it should be recalculated every thirty days.
- The Service Provider fulfils its obligation to notify you through several channels: an automatic confirmation email after the purchase, articles published in the "BLOG" menu, the "How to value grab" tutorial video, and a pinned message in the Telegram application. The client was thus able to learn from multiple sources about the requirements for tracking sports analytics, response times and screenshots. On the basis of this documented and multiple available information, the Service Provider cannot be held liable if the customer fails to take a screenshot in a timely manner.
- Any kind of complaint by a client related to sports analytics products will only be considered admissible if the client provides photographic evidence to support the complaint. If you are making a complaint about the sports analytics analysis of any sports analytics product, you must provide photographic evidence ("screenshot" or "screenshot") that you have attempted to follow the sports analytics analysis within the response time as stated in the product description. To do this, you will need either a phone, tablet or computer device and a screenshot that accurately shows the current time (hours and minutes), preferably in the Hungarian time zone (GMT+1). Any subsequent editing or alteration of the photo will be considered fraudulent and will immediately void the "90-day money back guarantee". This customer behaviour is strictly forbidden and will result in the loss of the money-back guarantee of the product.
- The client undertakes to keep up-to-date the sports analytics analysis of the sports analytics products he/she follows in the "Control Panel" section of the website and to record it in his/her personal spreadsheet in the way he/she wishes. If the client does not upload his own results or tries to manipulate the system in any way that causes damage to the Service Provider, he will be immediately excluded from the "90-day money-back guarantee" for sports analytics products.
- By registering, the customer accepts that the www.fektessbeokoan.hu "subscriber control panel" is designed to enable customers to exercise their sports betting intentions as accurately as possible, thereby minimising risk. With this facility, the operator will have a customer security and efficiency system that constantly monitors the performance of its customers, and if an error is detected by the staff running the www.fektessbeokosan.hu website, they will be able to react immediately and help to resolve it. If the customer has subscribed to the sports analytics service(s) of his choice but has not used his "Subscriber Control Panel" properly, including if he has not booked his bets, he makes it clear that he has not given the Service Provider staff a clear picture and insight to determine his complaint, without active and proper use of the "Subscriber Control Panel" it is not possible to investigate the complaint.
- The customer has 7 (seven) calendar days after the rejected refund request to remedy any deficiencies, in particular the personal sports betting statistics - table in the "Subscriber Control Panel", to make proper use of the service and to account for the results. If this is not done within the stipulated 7 (seven) calendar days, the "90-day money-back guarantee" will be invalidated. The Service Provider must ensure fair and equitable treatment of the customer who lodges the complaint and the request for a money-back and must ensure that the customer has the possibility to make up for his shortcomings subsequently in the "Subscriber Control Panel". If the Service Provider fails to do so, or fails to create the necessary conditions for the subsequent accounting, the customer is entitled to a refund, either "in full" or "in part", as described in point (2), depending on whether he/she has prepaid for a product purchased in a package offer or a list price product.
- By registering, the customer acknowledges that he/she has read and understood all the mandatory documents necessary to finalise the registration, including the "General Terms and Conditions" and "Privacy Notice" To benefit from the "90-day money back guarantee", you must use your "Subscriber Control Panel" as intended, with particular emphasis on keeping your personal betting table within the menu item up to date and following the betting instructions, in particular the appropriate bets. If you do not act as intended, you will lose your "90-day money-back guarantee" for the services you have used.
- If the client meets all the requirements set out in this document and has not achieved any benefits or financial growth during the 90 (ninety) calendar days of using the sports analytics service compared to the initial situation, he/she is entitled to a refund.
- If the customer records a decrease in multiplier (odds) of more than 10% when booking his/her own sports betting results in his/her personal spreadsheet in his/her "personal control panel" and the multiplier (odds) is reduced in accordance with paragraph 3.16. If the customer cannot prove that he has responded to the Service Provider's notification in time, the Service Provider shall consider the intended use as incomplete, in which case it is clear that there has been a failure on the part of the customer - slow response time - and shall be considered as a default/error for the purposes of the refund request.
4. FINAL PROVISIONS
- The Client undertakes and acknowledges that he has duly read the information provided by the Service Provider, that neither the sports analytics products nor the proper use of the personalized spreadsheet in his personal control panel guarantees financial growth, www.fektessbeokosan.The information on the website of the products listed above, which may include the words "high risk reduction", "higher security", "higher protection" or any other wording which predicts a better decision for the client, should be understood as meaning that without the use of these systems, for example if you were to select sports matches at random and place random bets, you would expose yourself to a higher risk. Nevertheless, care must be taken to prevent various gambling addictions, which the fektessbeokosan.hu website also offers the possibility of doing, as the customer has the possibility of a partial or irreversible total ban in his personal profile (known as a "control panel"), which has no statute of limitations.
- By using the services, the customer declares that he/she has understood the technical conditions of the services before the purchase, does not submit a request for a refund after the purchase, on the grounds that he/she does not have the technical means, his/her smartphone or the device on which he/she uses the service is not suitable, he/she does not have a reliable internet connection or is under the influence of any circumstance that does not allow him/her to follow the service.
- The operator of the fektessbeokosan.hu website is committed to fair and equitable treatment, so if any factor arises that did not exist before the purchase and affects the life of the customer, in particular the proper use of the service(s) used by the customer, a refund and suspension of the subscription may be awarded on an individual basis, the amount of which is determined by the operator of fektessbeokosan.hu. Requests of this nature should be submitted to the customer service of the fektessbeokosan.hu website, which can be accessed via the "contact" section of the website. If the customer concerned wishes to have his/her electronic message read only by the operator of the fektessbeokosan.hu website, he/she should indicate this request in the "subject" field and it will not be opened by the customer service staff. At the same time, the operator of fektessbeokosan.hu is committed to respect and fair treatment of each other, and in accordance with consumer protection laws, expects the customer to attach a document as evidence to support his/her argument. If the argumentation is proven to be correct, the Service Provider will implement the legitimate claim in a fair manner, bearing in mind the interests of the customer.
- In the event of power, internet or any telecommunication problem - which lasts for at least 5 (five) business days and materially affects the proper use of the service(s) subscribed on the fektessbeokosan.hu website, it is possible to request a suspension of the subscription, which may last from a minimum of 3 (three) to a maximum of 8 (eight) calendar days. This request requires an official document proving the veracity of the claim. The Service Provider will process the request.
- The client can benefit from the "90-day money back guarantee" once per sports analytics product. Each of our sports analytics services is covered by the money-back guarantee separately, and if the client has purchased a bundled offer with access to multiple sports analytics products, the 90 (ninety) calendar day requirement must also be assessed separately. If the 90 (ninety) calendar days have not been met simultaneously (i.e. without interruption) and the fektessbeokosan.hu's grace period, the client will lose the possibility of the "90 days money back guarantee" for the sports analytics products to which he has already subscribed, so that he will only be able to use this guarantee for products he has not subscribed to before and at the level of the same document's requirements.
- If the client is unable to meet the 90 (ninety) calendar day requirement through no fault of his/her own (for example, because the sports analytics service has been discontinued, suspended or inactive), but chooses another sports analytics service for the remaining 90 calendar days, as recommended by the Service Provider, the "90-day money back guarantee" will still apply and the subscription will not be considered as interrupted.
- It is strictly forbidden to circumvent the "90 Days Money Back Guarantee", collude with any other person, which is detrimental to the Service Provider. It is strictly prohibited to register more than once, each customer may register once. It is forbidden to use the 90-day money-back guarantee and then delete the profile and use the site on a new subscription profile. Any such case will lead to legal consequences and the website services will be suspended for the customer.
- The "90-day money-back guarantee" detailed in this document is valid only for FBO Basic©, FBO Premium©, FBO Balanced© and FBO High Stakes©. Any other sports analytics products, whether previously or newly launched, are not covered by the guarantee, even if they are sold with similar content or duration. Subscriptions for products not covered by the guarantee will automatically be refused for any refund.